Audience Centric Digital Solutions
CRM & website design
Data management & systems integration
Display & social media advertising
Services
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Digital Strategy
Development of formal content and channel plans across all digital mediums
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Customer Lifecycle Management
Audience definition and customer journey mapping with marketing, sales and customer service teams
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UX and UI Design
Wireframes, sitemaps, rapid and high fidelity prototype designs for both testing and site builds
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Technology Specifications
Through the Google and Meta (Facebook & Instgram) networks. We can either manage these for you our set them up and teach you how to run them
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Business Performance Reporting
Setting up and running performance monitoring systems to ensure that program performance is continually optimised through a structured test and learn environment.
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Technology Specifications
Detailed specifications for system architecture, solution design and platform/vendor selection
How we work
Helping brands to define, build and run digital programs that deliver customers with the right message through the right channels at the right time
Working both directly with clients and through agency partners to develop and run digital marketing/CRM strategies and deliver technology solutions.
Audience analysis & customer journey mapping
Channel and content planning
Acquisition marketing strategies and management using the Google and Meta (Facebook & Instagram) networks
CRM and Marketing automation solution design
Project management - Agile and Waterfall
UX design
Co-design workshops and stakeholder engagement across organisations
Interpreting requirements between technical and non technical stakeholders
Data analysis
Clients
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CRM and martech stack design and implementation for Century Venues including fully automated content targeting off the Salesforce CRM using Einstein Analytics and Braze marketing suite
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Martech stack design and management for Ticketek’s global B2B and B2C customer base. Including integrations with external platforms and training and support for key B2B customers
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Full marketing technology stack review for Sydney Opera House including redesign and recommendations for the new stack elements. Also provided tender documentation and support for potential new suppliers and platforms
Century Venues Brands
Contact us
Discover how we can help you navigate customer lifecycles with precision and expertise. Whether you're seeking a tailored digital strategy, CRM design and implementation, or acquiring new customers through search and social, we've got you covered. We offer rigorous data analysis with innovative design techniques to deliver exceptional results. Contact us today to learn more.